Company Information Overview

We built Helpstream to help people resolve problems, not just document them. Our goal is to meet the needs of both technical support agents and the people they support–employees and customers–in one, integrated solution that offers the convenience and flexibility of Web-based delivery.

Helpstream can be used for customer service, IT help desk, bug tracking, and a wide variety of other case tracking and user self service requirements. It's a powerful, affordable, easy–to–use solution for fixing technical issues faster. Helpstream customers include organizations of all sizes, in a variety of industries.

Helpstream is being delivered by a team of experienced entrepreneurs with extensive experience in customer service and help desk solutions. We are a venture-backed company, headquartered in Mountain View, California.